Privacy Policy

Doog Inc. (“Doog”) sets out this Privacy Policy (“Policy”) for handling personal information and other privacy information in the services provided on this website (the “Services”). Doog complies with the Act on the Protection of Personal Information of Japan (the “APPI”) and other applicable laws.

Article 1 (Definitions)

“Personal information” means personal information as defined in Article 2, Paragraph 1 of the APPI. It is information about a living individual that can identify a specific person, such as a name, date of birth, address, phone number, or email address. It includes information that can identify a person when easily matched with other information, and information that contains an individual identification code.
“Usage information” means information that is not personal information, such as pages viewed, date and time of access, browsing environment (browser type, OS, and so on), IP address, cookie information, and device identifiers.

Article 2 (Information Collected and How It Is Collected)

When you contact Doog through the inquiry form or other means, Doog collects personal information such as your company name, department, name, phone number, email address, and the content of your inquiry.
When you browse this website, Doog collects usage information using cookies and similar technologies. See Article 8 for details.

Article 3 (Purposes of Use)

Doog uses personal information only as needed for the following purposes:

To answer and handle inquiries, document requests, quote requests, and similar requests
To send information about Doog products, services, events, and so on
To provide the products, services, and related information you requested
To share personal information with Doog dealers, integrators, other partners, or affiliates, with your prior consent, so they can respond to your request (including proposing or providing Doog products and services)
To improve Doog’s customer support, service quality, and product quality, and to plan services and products
To analyze and improve how this website is used
To respond to anyone trying to use the Services for an improper or unlawful purpose
For purposes incidental to the purposes above

Article 4 (Changes to Purposes of Use)

Doog changes a purpose of use only within a scope reasonably related to the original purpose.
When a purpose of use changes, Doog notifies you of the new purpose or announces it on this website.

Article 5 (Provision of Personal Data to Third Parties)

Doog does not provide personal data to third parties without your prior consent, except in the following cases:
1. When required by law
2. When needed to protect a person’s life, body, or property, and it is difficult to get your consent
3. When especially needed to improve public health or promote the healthy growth of children, and it is difficult to get your consent
4. When needed to cooperate with a national or local government body, or a party it has entrusted, in carrying out duties set by law, and getting your consent could interfere with those duties
5. Other cases permitted by the APPI or other laws
The following cases are not treated as provision to a third party:
1. When Doog entrusts all or part of the handling of personal data to a contractor, within the scope needed to achieve the purposes of use. In this case, Doog supervises the contractor as needed and appropriate.
2. When personal data is provided as part of a business succession due to a merger or other reason
3. When personal data is used jointly with specific parties, and the matters required by law have been notified to you in advance or made easily available to you

Article 6 (Provision to Third Parties in Foreign Countries)

When Doog provides personal data to a third party in a foreign country, Doog follows Article 28 of the APPI. Doog either gets your prior consent or takes the measures the APPI allows. When Doog stores or processes personal data using services of foreign businesses, Doog follows the “understanding of the external environment” measure in Article 7.

Article 7 (Security Measures)

Doog takes the following measures to prevent leaks, loss, or damage of personal data and to keep it secure.

Basic policy: Doog has set this Policy for the proper handling of personal data.
Handling rules: Doog has set rules for each stage of handling (collection, use, storage, provision, deletion, and disposal), including who is responsible and what their duties are.
Organizational measures: Doog has appointed a person responsible for personal data and set up a reporting system for any actual or suspected violation of laws or rules.
Human measures: Doog trains employees regularly on the proper handling of personal data.
Physical measures: Doog controls entry to areas where personal data is handled, limits devices brought into those areas, and prevents viewing by unauthorized people.
Technical measures: Doog uses access controls to limit who can handle personal data and which databases they can access, and protects systems from unauthorized external access and malicious software.
Understanding of the external environment: When Doog handles personal data in a foreign country, Doog first checks that country’s personal information protection system and then takes security measures.

Article 8 (Cookies and Analytics Tools)

This website uses Google Analytics, an analytics tool provided by Google LLC, to understand how the website is used and to improve it.
Google Analytics uses cookies to collect usage information. This information is collected anonymously and does not identify you. Google LLC (United States) manages the collected information under its own privacy policy.
You can refuse this collection by turning off cookies in your browser settings, or by using the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
For Google Analytics terms of use and privacy policy, see the Google LLC website.

Article 9 (Public Information About Retained Personal Data)

Doog makes the following information available about the personal data it retains:

Business name: Doog Inc.
Address: 18-4, Azuma 3-Chome, Tsukuba-shi, Ibaraki 305-0031, Japan
Name of representative: Akira Oshima
Purposes of use: See Article 3
Security measures: See Article 7
How to make requests for disclosure and other actions: See Articles 10 to 12
Contact for complaints and inquiries: See Article 14

Article 10 (Requests for Disclosure)

When you ask Doog to disclose your retained personal data, Doog confirms your identity and discloses it without delay, using the method you choose (electronic records, paper, or another method Doog sets). However, Doog may withhold all or part of it if disclosure would cause any of the following. If Doog decides not to disclose, Doog tells you without delay.
1. Harm to the life, body, property, or other rights and interests of you or a third party
2. Serious interference with the proper conduct of Doog’s business
3. Violation of other laws
Doog handles requests to disclose records of third-party provision of your personal data in the same way.
As a rule, Doog does not disclose usage information or other information that is not personal information.

Article 11 (Correction, Addition, or Deletion)

If your retained personal data held by Doog is not accurate, you may ask Doog to correct, add to, or delete it (“Correction”) using Doog’s procedure.
If Doog finds the request valid, Doog makes the Correction without delay and notifies you.

Article 12 (Suspension of Use)

You may ask Doog to stop using, delete, or stop providing to third parties your retained personal data (“Suspension of Use”) using Doog’s procedure in any of the following cases:
1. It is being handled beyond the purposes of use
2. It was obtained by improper means, or is used in a way that may encourage or cause illegal or improper acts
3. It was provided to a third party without your consent
4. Doog no longer needs to use it
5. A leak or similar incident has occurred involving it
6. Its handling may otherwise harm your rights or legitimate interests
If Doog finds the request valid, Doog carries out the Suspension of Use without delay and notifies you. However, if Suspension of Use would be very costly or otherwise difficult, Doog may take other measures needed to protect your rights and interests instead.

Article 13 (Changes to This Policy)

Doog may change this Policy when laws change or as otherwise needed.
The changed Policy takes effect when it is posted on this website. If a change legally requires your consent, Doog gets your consent using its own procedure.

Article 14 (Contact)

For inquiries, complaints, and requests for disclosure and other actions about this Policy, contact:

Doog Inc. Personal Information Inquiry Desk
Address: 18-4, Azuma 3-Chome, Tsukuba-shi, Ibaraki 305-0031, Japan
Email: web@doog-inc.com

Established: April 1, 2016
Revised: March 22, 2019
Last revised: November 12, 2026

Disclaimer

This website introduces the business and products of Doog Inc. (“Doog”).

Article 1 (Warranty and Limitation of Liability)

Information on this website is provided free of charge, except for some services. You are responsible for your own browsing and use of the information on this website. This includes checking whether the information suits your needs, whether you have the rights needed to store, copy, or otherwise use it, and whether you follow copyright, confidentiality, defamation, decency, export, and other laws.
Doog takes care to keep the information on this website accurate, but does not guarantee its accuracy, completeness, or usefulness.
Doog is not liable for any damage you suffer from using this website, except in cases of intent or gross negligence by Doog.
If you move to another website through a link or banner on this website, Doog is not responsible for the information or services provided on that website.

Article 2 (Copyright and Trademarks)

Copyright in all text, figures, logos, photos, videos, software, and other information on this website belongs to Doog or third parties. You may not use this information (including copying, editing, distributing, or making it publicly available) without the prior permission of the copyright holder, except as permitted by copyright law, such as for private use.
Trademarks, logos, and trade names on this website are trademarks or registered trademarks of Doog or third parties.